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Shanghai

What do you need to know?

Discover our global facilities for all your cargo needs. Find addresses, operational hours, services offered, and unique features at our Virgin Atlantic Cargo stations worldwide.

Gateway Information press enter to select
Product Information press enter to select

Gateway Information

Handling Agent: Pactl
Hours of operation: 24 hours daily

Facility Address:

Shanghai Pudong Intl airport,
Cargo Terminal 168,
Suhang Road

Contact information:

T: 86-21-6834 1567
E: dd.customerservice@pactl.com

Operations Contact Info:

T: 86-21-61361786 / 89
E: PR.SHA.CARGO.OPS@fly.virgin.com

Tab Panel

Opening Hours

Customer Service

Monday to Friday: 09:30 - 17:30 (Local Time)

Customer Relations

Monday to Friday: 09:30 - 17:30 (Local Time)

Operations

Daily: 07:00 - 15:00 (Local Time)

Quotes and booking

Quotes and bookings

T: 8621 6136 1788
E: sha.cargosales@fly.virgin.com

Express or Priority

E: shenhui.jiang@fly.virgin.com
E: max.huang@fly.virgin.com

General Enquiries

Post flight enquiries

T: +86 21 61361727 / 6136172797
E: melody.tang@fly.virgin.com / leo.liu@fly.virgin.com

Customer Relations

E: Customer.Relations-cargo@fly.virgin.com

Product Information

General

Our station offers everything you need to transport your General Cargo. From machinery parts to consolidated goods, your cargo is in expert hands.

Simply click here to learn more about general.

Handling Agent: Pactl

Hours of Operation: 24 hours daily

FacilityAddress:

Shanghai Pudong Intl airport,

Cargo Terminal 168,

Suhang Road

Phone: 86-21-61361786/89

Has this information helped you avoid making a call?

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Close out times

The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.

	Loose cargo	Shipper built
	Known \| Unknown	Known \| Unknown
Classic	6 hours	4 hours
Priority	6 hours	4 hours
Express	2.5 hours	2.5 hours

Import recovery times

The below times inform you the time window

when the freight is available to collect.

	Loose cargo	Shipper built
	Known \| Unknown	Known \| Unknown
Classic	6 hours	4 hours
Priority	6 hours	4 hours
Express	2 hours	2 hours

Courier

Effeciently move your courier material and ecommerce with our shorter close out times and express handling across our network.

Simply click here to learn more about courier.

Handling Agent: Pactl

Hours of Operation: 24 hours daily

FacilityAddress:

Shanghai Pudong Intl airport,

Cargo Terminal 168,

Suhang Road

Phone: 86-21-61361786 / 89

Has this information helped you avoid making a call?

Close out times

The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.

	Loose cargo	Shipper built
	Known \| Unknown	Known \| Unknown
Classic	6 hours	4 hours
Priority	6 hours	4 hours
Express	2.5 hours	2.5 hours

Import recovery times

The below times inform you the time window

when the freight is available to collect.

	Loose cargo	Shipper built
	Known \| Unknown	Known \| Unknown
Classic	6 hours	4 hours
Priority	6 hours	4 hours
Express	2 hours	2 hours

Fresh

We're dedicated to keeping your goods fresh for delivery through our expansive network and temperature-controlled capabilities, perfect for your perishable products.

Simply click here to learn more about fresh.

Handling Agent :Pactl

Hours of Operation: 24 hours daily

FacilityAddress:

Shanghai Pudong Intl airport,

Cargo Terminal 168,

Suhang Road

Phone: 86-21-61361786 / 89

Our Capabilities

COL Storage is available upon request and availability, temperature of our storage ranges from 2 to 8 degrees. We’re able to separate pharma from perishables.

More specific information, 1 of 1

Has this information helped you avoid making a call?

Close out times

The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.

	Loose cargo	Shipper built
	Known \| Unknown	Known \| Unknown
Classic	6 hours	4 hours
Priority	6 hours	4 hours
Express	2.5 hours	2.5 hours

Import recovery times

The below times inform you the time window

when the freight is available to collect.

	Loose cargo	Shipper built
	Known \| Unknown	Known \| Unknown
Classic	6 hours	4 hours
Priority	6 hours	4 hours
Express	2 hours	2 hours

Pharma

Offering you end-to-end compliance and assurance through our accredited operations. Throughout our network we have implemented GDP certified processes to maintain the integrity of pharmacetical and life-science goods.

Simply click here to learn more about pharma.

Handling Agent: Pactl

Hours of Operation: 24 hours daily

Facility Address:

Shanghai Pudong Intl airport,

Cargo Terminal 168,

Suhang Road

Phone: 86-21-61361786 / 89

Our Capabilities

COL Storage is available upon request and availability, temperature of our storage ranges from 2 to 8 degrees. We’re able to separate pharma from perishables.

More specific information, 1 of 1

Has this information helped you avoid making a call?

Close out times

The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.

	Loose cargo	Shipper built
	Known \| Unknown	Known \| Unknown
Classic	6 hours	4 hours
Priority	6 hours	4 hours
Express	2.5 hours	2.5 hours

Import recovery times

The below times inform you the time window

when the freight is available to collect.

	Loose cargo	Shipper built
	Known \| Unknown	Known \| Unknown
Classic	6 hours	4 hours
Priority	6 hours	4 hours
Express	2 hours	2 hours

Valuable

When it's precious and needs that extra security, we never take our eyes off your shipment. Our trained team and secure processes will give you peace of mind when transporting your valuable shipments.

Simply click here to learn more about valuable.

Handling Agent: Pactl

Hours of Operation: 24 hours daily

FacilityAddress:

Shanghai Pudong Intl airport,

Cargo Terminal 168,

Suhang Road

Phone: 86-21-61361786 / 89

Has this information helped you avoid making a call?

Close out times

The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.

	Loose cargo	Shipper built
	Known \| Unknown	Known \| Unknown
Classic	6 hours	4 hours
Priority	6 hours	4 hours
Express	2.5 hours	2.5 hours

Import recovery times

The below times inform you the time window

when the freight is available to collect.

	Loose cargo	Shipper built
	Known \| Unknown	Known \| Unknown
Classic	6 hours	4 hours
Priority	6 hours	4 hours
Express	2 hours	2 hours

Vulnerable

Offering discrete handling and monitored transportation you can be confident that your cargo will arrive on time and in the perfect condition.

Simply click here to learn more about vulnerable.

Handling Agent :Pactl

Hours of Operation: 24 hours daily

FacilityAddress:

Shanghai Pudong Intl airport,

Cargo Terminal 168,

Suhang Road

Phone: 86-21-61361786 / 89

Has this information helped you avoid making a call?

Close out times

The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.

	Loose cargo	Shipper built
	Known \| Unknown	Known \| Unknown
Classic	6 hours	4 hours
Priority	6 hours	4 hours
Express	2.5 hours	2.5 hours

Import recovery times

The below times inform you the time window

when the freight is available to collect.

	Loose cargo	Shipper built
	Known \| Unknown	Known \| Unknown
Classic	6 hours	4 hours
Priority	6 hours	4 hours
Express	2 hours	2 hours

Cars

"Wanting to race your car around the world or preparing for a brand new launch? We're here to make it happen.

Through our years of experience, our operation runs like a well-oiled machine to provide you a seamless journey without adding a mile to the clock. ".

Simply click here to learn more about cars.

Handling Agent :Pactl

Hours of Operation: 24 hours daily

FacilityAddress:

Shanghai Pudong Intl airport,

Cargo Terminal 168,

Suhang Road

Phone: 86-21-61361786 / 89

Has this information helped you avoid making a call?

Close out times

The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.

	Loose cargo	Shipper built
	Known \| Unknown	Known \| Unknown
Classic	6 hours	4 hours
Priority	6 hours	4 hours
Express	2.5 hours	2.5 hours

Import recovery times

The below times inform you the time window

when the freight is available to collect.

	Loose cargo	Shipper built
	Known \| Unknown	Known \| Unknown
Classic	6 hours	4 hours
Priority	6 hours	4 hours
Express	2 hours	2 hours

Mail

Our station offers everything you need to transport your General Cargo. From machinery parts to consolidated goods, your cargo is in expert hands.

Simply click here to learn more about general.

Handling Agent: Pactl

Hours of Operation: 24 hours daily

FacilityAddress:

Shanghai Pudong Intl airport,

Cargo Terminal 168,

Suhang Road

Phone: 86-21-61361786 / 89

Has this information helped you avoid making a call?

Close out times

The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.

	Loose cargo	Shipper built
	Known \| Unknown	Known \| Unknown
Classic	6 hours	4 hours
Priority	6 hours	4 hours
Express	2.5 hours	2.5 hours

Import recovery times

The below times inform you the time window

when the freight is available to collect.

	Loose cargo	Shipper built
	Known \| Unknown	Known \| Unknown
Classic	6 hours	4 hours
Priority	6 hours	4 hours
Express	2 hours	2 hours

You can select the office you need below :

COL Storage
COL Storage(+2°C to +8°C)	Yes
Storage Type	Chiller
How often is chiller checked:	NA
Capacity	8 pallets
Temperature alarm	No
CCTV Coverage	No
Type of operation	NA
CRT Storage
COL Storage(+15°C to +25°C)	Yes
Capacity	NA
Active Containers
Suppliers Accepted	CSafe & Envirotainer
Electrical outlets are available for charging active units:	No
Can source dry ice:	Yes (on request)
Transport
Estimated transit time to/from aircraft	NA

COL Storage
COL Storage(+2°C to +8°C)	Yes
Storage Type	Chiller
How often is chiller checked:	NA
Capacity	8 pallets
Temperature alarm	No
CCTV Coverage	No
Type of operation	NA
CRT Storage
COL Storage(+15°C to +25°C)	Yes
Capacity	NA
Active Containers
Suppliers Accepted	CSafe & Envirotainer
Electrical outlets are available for charging active units:	No
Can source dry ice:	Yes(on request)
Transport
Estimated transit time to/from aircraft	NA