Our equipment

Need to know information

• Return of a Virgin owned ULD, 1 of 4

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  Any container or pallet received from Virgin must be returned to Virgin at the terminal or co-terminal from which it was received.

  If a Virgin ULD is returned to another terminal or airline, a service charge of $100.00 plus any applicable demurrage as described in the sections below will be billed to the party holding receipt for the ULD.

• Liability for loss or damage, 2 of 4

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  While a Virgin ULD is in the possession of the shipper or the consignee, they shall be liable for loss or damage.

• Applicable free time for use of Virgin ULDs, 3 of 4

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  Virgin will provide ULDs to shippers or consignees free of charge for a maximum period of 72 hours excluding Saturday, Sunday and Public Holidays.

  At the departure station, this period shall commence from midnight (24:00 hours) on the day of release. At the destination station the period shall commence from midnight (24:00 hours) on the day of arrival.

• Demurrage for exceeding allowable free time, 4 of 4

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  If a Virgin ULD is not returned within the time periods listed in the above section, a charge of $25.00 per day or part thereof shall apply until such time that the shipper or consignee returns the ULD.